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Friendly, affordable WordPress maintenance services for your Non-Profit. From a team you can trust.
Working with Curious Minds is the best. They always deliver great work and I appreciate their clarifying questions.
I know that my questions and issues will be responded to in a timely way. The team at Curious Minds is easy to work with and very responsive.
Curious Minds has been a major asset to our team. We manage over 20 brands and Curious Minds keeps up!
WordPress maintenance and support plans to help your non-profit grow and in turn, make a greater impact.
Exclusive for non-profits, we are offering a discount for first time customers dedicated to public service within the non-profit sector. We are so confident that you will love our WordPress maintenance & support services, we'll let you try a them out for free. If you are not 100% satisfied with our work we will refund your account, no questions asked. All of our plans are no-obligation, month-to-month.
Don't see what you need here? Call us. We can create a tailored plan to fit your exact needs.
Our Base service is a good starting point for keeping your site happy, fast and healthy. Additional hours can be added as needed.
- 24/7 Uptime monitoring
- Monthly software updates
- Disaster recovery plan
- Enhanced security
- Enhanced image optimization
- Support portal access
- Friendly, professional support
Our essentials service is great for small businesses or e-commerce sites needing some custom work and updates each month.
Includes everything in the Basic plan, plus the following:
- 2 dedicated developer hours per month
- Priority support
- Monthly health reports
- Managed GitHub repository
- Managed custom code updates
- Managed deployment pipeline
Our Enterprise offering is perfect for high traffic sites that need ongoing content updates, or custom development needs.
Includes everything in the Essentials plan, plus the following:
- Monthly Core Web Vitals review
- Dedicated account manager and team
- Automated code reviews
- Proactive site planning
- Dedicated Slack channel
- Discounted developer hours
- Immediate Support
- Ongoing site planning & consultation
Non-Profit WordPress Development & Maintenance
Are you using WordPress as a mission critical part of your non-profit? Do you have bespoke e-commerce needs or a custom theme? A maintenance plan from Curious Minds will ensure that your site stays performant and secure. Learn more about our non-profit WordPress services.
Included in every WordPress maintenance plan.
Managed WordPress updates
- We make sure that your site is always running the latest version of WordPress. All updates are checked and applied with the greatest amount of care.
Daily off-site backups
- Never worry about data loss again. We back up your site securely to a rock solid off-site location on a nightly basis.
24/7 Security monitoring
- We'll monitor your site 24/7, protecting it from hacks, and other attacks. If an incident does occur, we'll get you up and running again in no time.
24/7 Uptime monitoring
- We install monitoring services on your site. If your site goes down for any reason, our developer are able to diagnose the issue and get you up and running ASAP.
- Our developers have extensive experience building custom themes and plugins. We utilize best practices and deliver stunning results.
Friendly, helpful service
- We love our clients, and our 100% US-based team takes personal pride in every site we maintain. We treat every site like it was our own.
Featured Blog Article
Getting started with a WordPress maintenance plan
So you've decided that you need help with your company's WordPress presence.Great! That’s the first step, but now what? Eric Meyer, the founder and owner of Curious Minds, goes over what to expect.
Frequently asked questions
Have a question or need some help? reach out to us
How much does WordPress Maintenance cost?
Monthly WordPress maintenance can vary in cost from a few hundred dollars per month for a basic plan, to a few thousand for more advanced plans that include consulting and custom development work. Custom plans can be created to fit the unique needs of your business.
How long does WordPress maintenance take?
It really depends on the site. Simple sites are extremely easy to update, so much so that it's just a push button process. One the other hand, highly customized sites or WooCommerce sites may have custom update processes, that need to be carefully developed and implemented, and can take hours to perform. However, no matter how complicated the process is, they should all be done with no downtime for the site itself.
Do you manage WooCommerce websites too?
Yes we do! We are WooCommerce experts. We manage and develop tons of WooCommerce sites for our customers in a variety of industries. Some of these sites have highly customized checkout processes, or various business models that don't quite fit the WooCommerce mold. We've successfully helped our clients manage and improve these sites, and we've got the testimonials to prove it.
Why is WordPress Maintenance important?
Wordpress websites are extremely popular on the internet today, and that makes them as target for hackers. One of the best ways to make sure your site is secure is to keep it updated on a monthly or even weekly basis. Additionally, if your site sees a lot of content additions it can slow down over time and require speed optimizations. Usually updating your site is as simple as clicking a button in the admin, but sometimes an incompatible update can break your site, leaving it unresponsive. That's why if your business depends on your WordPress site, you absolutely need a WordPress maintenance plan.
Are there additional services that I can use developer hours for?
Of course! Plan hours apply to any of our other services. Need some UI/UX work or design work? Want us to look at your SEO? We got you.
What is WordPress maintenance?
WordPress maintenance is the ongoing programming and development work to keep a site updated and optimized. WordPress maintenance can also refer to the work that goes into clearing the technical debt incurred from previous development efforts, as well as ongoing development efforts.
What is included in WordPress maintenance?
In all plans, we include the basics you need to keep your site updated, secured and fully backed up. As you move up in our plan structure, we add in custom development hours, speed optimization, and other consulting services.
How does your maintenance retainer work?
It's really simple. Depending on your plan, each month you have a certain number of hours that you can use for maintenance or custom work. If you don't use those hours they roll over to the next month. We'll let you know each month what your hours are, and give you estimates for any support tasks you have in our system. That way you can budget your hours and task as needed. As always, if you ever need to cancel your plan, we refund any unused hours. There's absolutely no obligation.
What happens if a plugin or theme update breaks my site?
Simply put: we fix it. Sometimes this can happen when plugins get extremely out of date, or are very customized. No problem. We got you covered. Our developers can pinpoint the problem, and figure out a workaround, as well as preventing the update error from happening again. It's all in a days work here at Curious Minds.
Do you offer web hosting?
No. We leave that up to people who do that best. We believe in client ownership of their own projects. That way, we don't get in the way if you ever want to move to a new host, or need someone else to work on your site. We do however, work with some pretty amazing hosting companies, and can give you plan recommendations based on your site and business goals. For our ENTERPRISE plan clients, we also manage communication, and co-ordinate with the hosting companies as needed on behalf of our clients.
Do you offer discounts for managing more than one site?
You can add more than one website to our ENTERPRISE plans. When you customize an ENTERPRISE plan, you get to choose the number of hours you would like to spend per month with us. If its over 10 hours per month, we offer a pretty significant discount for our services. We want your business to thrive. When you succeed, we all do.
How many support requests can I submit each month?
As many as you like. You plan size determines the pace at which we can work on your support requests. Need to book more work than your current plan? Level up to our ENTERPRISE plan, and you can have a dedicated development team. Talk about getting things done!
What's your refund policy?
We offer no-obligation WordPress maintenance plans. If you are not satisfied with our work, or you need to cancel your plan, just let us know and we will refund any unused portion of your monthly maintenance retainer, no questions asked.
Do you offer plugin support?
Yes. This is one of the core features of our service. We will update and maintain all of your plugin, and keep your site running smoothly. Can't get something to work right? We offer custom plugin development services as well.
Does my subscription cover theme and plugin license renewals?
We like to empower our clients. That means that you will need to pay for any theme or plugin licenses. That way, no matter what developer you wind up using, you have the keys to your own site. (If you are forgetful, we will totally help you keep any license keys secure.)
Can I create a custom plan?
Absolutely and wholeheartedly, yes! We can support custom plans for any number of site or hours per month. Do you need a bunch of remediation and then want to drop down to a lower plan? We can cover that too.
What if I don't use all of my plan hours?
If you've got extra plan hours, they roll over to the next month. If we notice that you're not consistently using plan hours, we always recommend reducing the cost of your plan. Customer first.
Do you allow for month-to-month plans?
All of our plans can be purchased monthly or annually, and you can cancel or switch at any time, there's no obligation.
What happens if my site goes down?
We monitor all sites in our care 24/7, and once we are maintaining your site, our aim is to make it bulletproof. In the unlikely event that your site goes down, our developers are notified immediately, and begin working on the issue.
Will you help me select the plugins I need?
Sure can. As you can imagine, our developers have maintained plugins on hundreds of websites. We know what works and what to expect ...and if you cant find the right plugin, we can buid one for you from scratch.
How many sites are covered in a single maintenance plan?
The BASE and ESSENTIAL plans cover one website each. ENTERPRISE plans can be configured to cover any number of sites
Do you support other types of sites?
Sure do. We maintain sites in all kinds of frameworks and languages. Just shoot us an inquiry, and we'll let you know if we can help.
Do you support other types of sites?
Yes we do. We maintain sites in all kinds of frameworks and languages. Just shoot us an inquiry, and we'll let you know if we can help.
Do use offshore developers?
No. Even though we are a semi-remote company we don't outsource or offshore any of our maintenance or development services. All of our WordPress developers live in right here in the U.S.A... (Unless they're on vacation.)
What methods of payment do you accept?
We accept all major credit cards, as well as ACH bank transfers. Some services we offer may require you to have a card on file with us.
Do you work with agencies?
Yep. Just give us a ring. We're happy to be behind the scenes, just making sure everything is working smoothly, while you can focus on more ....agency stuff.
What's the best way to contact you?
Smoke signals. No seriously, either the contact form, chat, or phone number on the site works fine! Within business hours (9-5 EST.) we typically respond right away. After that, we can set up a meeting to chat about the goals you have for your site, and see if we are a good fit for your project.
Do you offer graphic design services?
Yes. We do graphic design, UI/UX work, application wire framing and prototyping. Pretty much everything you might expect from a web development team.
Do you offer around-the-clock support?
All of our monitoring and emergency support is performed 24/7. Which means if something goes wrong, we're on it right away. Our regular business hours are pretty much 9-5 EST. If you want to chat with us, or get a quote.
What's WooCommerce development services
WooCommerce development services provide specialized support and programming for businesses that utilize WooCommerce as part of their e-commerce platform. WooCommerce development services also provide ongoing support and updates for the platform.
How do you provide post-launch support?
Our company provides a dedicated maintenance team & plan for every application we create, as well as a code quality guarantee that's written into our agreements. Our maintenance plans include such features as automated bug detection, uptime and performance monitoring, as well as developer hours. We've been in business for nearly 20 years, and we are here to support and maintain our client's sites.
What sets you apart from other agencies offering web development and WordPress development services?
We focus on bringing the enterprise-level best practices that we've developed over the last 20 years to our WordPress development services and web application development practice. Quality and communication are our touchstones. We don't outsource anything, and we strive understand our clients' needs and business model at a deep level. Our approach and craftsmanship helps our clients thrive.
What is your process for website development?
Our development process begins with an identification of our clients needs. Once we understand the scope of the project, as well as the business processes involved, then we can suggest a product design that satisfies those needs. We then work with our clients to develop project milestones and performance goals for the development process. If you would like to know more about our approach, or are interested in a project plan, please reach out to us.
What does a WooCommerce developer do?
A WooCommerce developer is a web developer that specializes in customizing and maintaining WooCommerce instances. Many businesses that use WooCommerce need custom user interfaces as well as customized business logic. A experienced WooCommerce developer knows how to achieve all these things, and the limitations of the software.
Can WooCommerce be used on any website?
WooCommerce is a WordPress plugin. That means it can only be utilized on WordPress websites.
We ❤️ our clients
We only thrive when our clients thrive. Customer satisfaction is our top priority. That's why we are constantly improving our methods and practice to ensure the highest levels of customer support.
Let's build something amazing together
Give us a ring and let us know how we can help you reach your goals. Or if you'd like, start a chat. We're usually available 9-5 EST. We try to respond to every inquiry within one business day.
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