Customer Success Manager
Cara is the Customer Success Manager for Curious Minds Media. She establishes and maintains communication between clients and developers, and provides various other services.
Cara worked her way up the ranks and enjoyed a 10 year career in the specialty coffee industry in various positions and responsibilities including management, education, roasting, and production. She also had the opportunity to compete in coffee competitions on a regional and national level and was featured in the Matchbook Coffee Project before joining the Curious Minds team. She brings her experience planning, problem solving, and communicating to provide a positive experience, and ensure client satisfaction.
Originally from rural Pennsylvania, Cara lives in the Hudson Valley region of New York with her husband and dog. She enjoys hiking, cooking, reading, and photography.
Onboarding at Curious Minds
What does onboarding entail, and why are we doing it? Here at Curious Minds, our onboarding process provides you and our developers with the information needed to ensure we have what we need to jump right into your site, and you have the information you need stop worrying about your site, and can instead focus on other, more important items.
Different Types of WordPress Vulnerabilities : Malware
WordPress is one of the most popular systems in use, with over 40% of all websites currently in use. Being such a popular system also means there are more potential vulnerabilities, simply because these vulnerabilities have the potential to affect so many websites.
Why is Customer Support Important for Company Growth?
Your customer support system is just as important as your product. If you don’t have any type of customer support to help your existing clients, you won’t have any existing clients. For most businesses, neglecting existing clients can greatly jeopardize a company’s growth and its future long term.
What are the Different Types of WordPress Vulnerabilities, Part 2: SQL Injection
We’re back with another chapter in our series on the different types of WordPress vulnerabilities. This chapter focuses on one of the more common types, SQL injections.
Massive Attack Against 1.6 Million WordPress Websites
Wordfence reported a series of attacks that occurred the week of December 5th, resulting in 1.6 million WordPress websites being affected. The reported attacks came from over 16,000 IP’s over a total of 36 hours.
What Your Developer Should Expect from You
Just as there are certain expectations and goals your developer needs to meet, your developer needs some information and communication from you as well. Knowing what to expect from each other helps fuel a good, long term business relationship.
WordPress Vulnerabilities Part 1 : Brute Force Attacks
“If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.”
What to Expect from Your Developer
There are millions of web developers out there, all waiting to be plucked from the ether and put to work. And everyone has their own method, their own practices, but here are a few items to expect from your developer.
How to Protect Yourself from WordPress Vulnerabilities
Now that your website is live, it’s time to keep it that way. You don’t want all that hard work to go to waste! What are some steps you can take to keep your WordPress site safe from vulnerabilities?
The Benefits of Partnering with another Agency
Maybe you’ve been approached by a client for an exciting, interesting, and potentially lucrative project. The only problem is that it doesn’t really fit in your wheelhouse, or your team already has a full project load.
Headless Vs. Traditional CMS
Building a website used to be a quick process of finish and forget. Get it built, remove the builders, and then bring in another team to provide content. Traditional CMS used to be the standard approach with website building.
What are the Different Types of WordPress Vulnerabilities?
A vulnerability is defined as “the quality or state of being exposed to the possibility of being attacked or harmed, either physically, or emotionally.” Of course, you’re not actually being physically attacked.
Brand Ambassadorships and Partnerships: How Can They Help to Elevate Your Business?
Every business needs strategies to expand its reach and grow sales. While you may keep marketing and sales in-house in your earliest days, you should explore options to use external parties to promote your brand.
Headless CMS and WordPress: What You need to Know
Today’s companies are producing more content than ever before. And many are finding a need to populate content across multiple websites or delivery channels. Are traditional content management systems (CMS) keeping pace with demands?
The Ins-and-Outs of Enterprise WordPress Maintenance: What You Need and Should Expect
WordPress has earned a reputation as a user-friendly content management system (CMS). Its ease-of-use makes WordPress an ideal solution for organizations of every scale–including major enterprises.